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Spot signs that both you and your contact are ready to continue your relationship on your own? The Request Contact Info service allows you to request other members’ personal contact details, such as email addresses, postal addresses and mobile numbers.

Please note that it is entirely up to the members to release their contact information or not, and that not all members will freely release this. Therefore, before you attempt to purchase their contact information, you are highly recommended to ask them if they wish to communicate with you directly. Talk to each other about it first

How to Request Contact Info.

  • Meet the basic requirements

    a. Send and read at least 10 EMF mails each (the first introductory EMF using Bonus Points does not count).

    b. Get the Qpid SEAL.
    As an added security measure, and to demonstrate your sincerity to the member, the Request Contact Info service is only available to members who have completed the Qpid SEAL profile verification Click here to learn more or get your Qpid SEAL now.

    c. Establish a good track record.
    Requesting a member's personal contact information is a very important step and should not be rushed. Therefore, we require members to have a good track record and account in good standing for at least 90 days from the first successful credit or gift purchase in order to use this service.

  • Confirm your request, pay the processing fee and await approval

    Review and confirm the contact information the member has chosen to make available. Some members may provide all pieces of contact information (mobile number, email address, postal address), while other members may only provide one or two.

    Proceed with payment to confirm your request. The processing fee varies depending on how many pieces of information are available.

  • Receive contact information

    It usually takes a few days for a member to approve your request. When the contact information is approved, it will be stored in your account for 90 days. We recommend that you save the information or write it down for future reference during this time.

How much does it cost?

If the member has provided all 3 pieces of contact information, the processing fee is 30 credits. If only 2 pieces of information are provided, then the processing fee is 20 credits. Similarly, if only 1 piece of contact information is available, the fee is 10 credits.

If the member declines your request, then you will be given a full refund. You may also cancel your request if it has not been processed yet. Refunds cannot be issued once your request has already been processed.

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